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PRIVACY POLICY

ATISACAL SL undertakes to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April on the protection of personal data and on the free movement of such data (GDPR), and, where not contrary to European regulations, with Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, and/or any other regulations that may replace or update them in the future. When providing our services, it is essential to process your personal data, and we are therefore responsible for its processing. This means that we are responsible for how your data is used and protected.

The person responsible for processing your data is ATISACAL SL , with registered office at Calle Miguel Yuste 16, 1ºC (28037 Madrid). You can contact the person responsible for data protection at the following email address: info@theiqhomecollection.com .

WHAT DATA IS REQUESTED AND FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
We will process your data for the time necessary to manage the services you have contracted with ATISACAL SL , including complaints or claims associated with the purchase of the particular product or service. Likewise, ATISACAL SL will retain your data for the time necessary to comply with any legal obligations that may arise. ATISACAL SL will ensure at all times that the use and processing of the client's personal data is carried out in the most appropriate manner. The Client may exercise their rights of access, rectification, cancellation, portability, erasure, or objection at any time, in compliance with the guidelines of Spanish and European laws. ATISACAL SL informs you that you may exercise these rights by contacting us at info@theiqhomecollection.com .

Unless specifically stated otherwise, all the information we request is mandatory. Failure to provide mandatory information will make it impossible to process your specific request and provide the service.

DATA COLLECTION AND PROCESSING
By registering, the user expressly authorizes ATISACAL SL to collect the data provided at that time in an automated personal data file for processing. The identifying data of our clients has been voluntarily provided by the interested parties and is intended for the provision of the requested services and to issue the corresponding invoices for the services rendered.

Your data will be treated with absolute confidentiality and will not be accessible to third parties for purposes other than those for which it was obtained. The Client, for its part, guarantees that the personal data provided to ATISACAL SL is accurate and true, and is responsible for communicating any modifications or changes. By providing us with your data, the Client agrees that it may be used for processing and transferred to public authorities, public administrations, etc., in the event that we are required to comply with any legal requirement.

USER RIGHTS
ATISACAL SL is committed to fulfilling its obligations in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27. Expressly, precisely and unequivocally, and prior to data collection, and in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the implementing regulations, ATISACAL SL informs the user of the existence of a file, for the use and computer processing of the personal data provided by the user, which will be used internally for the provision of our services. Likewise, the user is informed that they may exercise their rights of access, rectification, opposition and cancellation of their personal data under the terms and conditions provided for in said law, through the email info@theiqhomecollection.com .

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
To fulfill the purposes indicated in this Privacy Policy, we must provide access to your personal data to suppliers or other professionals, as well as accounting service providers. We may also be required to share your data due to legal requirements, whether from Public Administrations, the Treasury, Social Security, various public authorities, Courts, Tribunals, etc.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
Any person has the right to obtain confirmation as to whether ATISACAL SL is processing personal data concerning them. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the Client may request that the processing of their data be restricted. In this case, we will only retain it for the exercise or defense of legal claims or for compliance with tax obligations. In certain circumstances and for reasons related to their particular situation, users may object to the processing of their data. In this case, ATISACAL SL will cease processing the data, except for legitimate reasons, such as the exercise or defense of potential legal claims.

You may exercise your rights by email to info@theiqhomecollection.com .

DURATION OF TREATMENT
We will retain your information for as long as necessary to provide you with the services or information related to the support provided by our customer service team, or for trend analysis. If reasonably necessary or required, and as long as this is to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we will also retain your personal data.

CHANGES TO THE PRIVACY POLICY
We may modify the information contained in this Privacy Policy whenever ATISACAL SL deems appropriate. If applicable, we suggest you review this Privacy Policy for any changes or improvements, keeping in mind that you will always find it as a permanent source of information on our website.

You do not need to provide any personal information to browse this website. The cases in which you do provide your data are:

  • When you subscribe to our Newsletter.

  • When you write to us using the contact form.

  • When you send us an email.

  • If you are already a customer, store, supplier or collaborator.

If you need any clarification or have any questions regarding the processing of your data and your privacy, please contact us and we will resolve them at info@theiqhomecollection.com .

EXERCISE YOUR RIGHTS
Any customer may, at any time, exercise the right to access, rectify, and, where appropriate, cancel or object to the processing of the personal data they have provided. To do so, please send us a notification to info@theiqhomecollection.com .

Customers also have the right to file a complaint with the competent data protection authority (the Spanish Data Protection Agency) if they believe their rights have been violated.